Operations Partner for
Growing Creative Agencies

I partner with growing creative agencies to design scalable PM, resourcing, and financial systems — without adding full-time overhead.

Learn More

You might be...

A founder who grew the team quickly — and suddenly the gears aren’t turning as smoothly…. or a creative director who never meant to run operations, but somehow became the one holding it all together.

I got you.

My Approach

I’m an operations consultant who specializes in the messy middle of agency life — where projects get more complex, tools multiply, and people end up holding things together by sheer willpower.

My work is part systems, part strategy, part “let’s make this easier on everyone".

What I’m really good at is helping people step into their roles with clarity and confidence by building the systems around them that actually support the way they work — instead of adding more noise, more meetings, or more spreadsheets.

My goal is to make the work feel lighter — not by adding more process, but by creating structure that supports the people doing the work.

  • Quick as Hell

    Results ASAP

  • Built Around People, not Process

    People-first Approach

  • 10+ Years of Operations Experience

    Spreadsheet Nerd

How I Can Help

Every business is different. My job is to build systems that feel intuitive, not overwhelming.

Operational Diagnostic

Quick but deep assessment of:

  • how projects start

  • how work moves through the team

  • where resourcing pressure appears

  • what leadership can and cannot see

This reveals the real bottlenecks behind growth friction.

Delivery Structure

Build the system that supports how the team works.

Create the operational backbone:

  • project structures

  • workflow stages

  • task templates

  • clear handoffs between roles

The goal isn’t more process — it’s a learnable way of working.

Leadership Visibility

Turn scattered data into operational insight.

Simple reporting that shows:

  • workload signals

  • utilization trends

  • project throughput

  • delivery risk

Not dashboards for the sake of dashboards — tools leaders actually use to make decisions.

Resourcing Visibility

Help leadership anticipate workload before teams burn out.

Connect:

pipeline → project types → roles required → capacity signals

This gives early visibility into:

  • hiring needs

  • freelancer demand

  • delivery pressure

With (or without) time tracking.

Ops Guidance for Creative Leadership

Practical support for founders and creative leaders figuring out how to run the work — not just do it.

A sounding board for operational decisions, team structure, and leadership habits as the business evolves.

Ongoing Ops Partner

Support as the system evolves.

For teams that want:

  • continued operational tuning

  • support adapting systems as they scale

  • an external partner helping leadership think through operational challenges.

Case Studies

  • Resourcing Revamp

    Partnered with the VP of Project Management to build a scalable resourcing system and master dashboard connecting capacity, allocations, and profitability. Together, we created a clear framework for managing resources efficiently and planning growth with confidence.

  • Asana System Reset

    Partnered with the Creative Director to design a unified Asana + Everhour system that brought clarity to every stage of production. The new framework surfaced team capacity, improved on-time delivery, and gave leadership real visibility into workload and margin.

  • Program & Impact Dashboards

    Worked with the leadership team to centralize survey data from multiple programs into one live Airtable dashboard. The system now tracks engagement, satisfaction, and impact across cohorts—turning feedback into clear, actionable insight.

  • PM and CRM

    Collaborated with the founding partners to streamline project intake, resourcing, and delivery through an integrated Asana and Airtable system.

  • Triage & Workflows

    I’m partnering with Statement to strengthen the operational backbone of the agency — clarifying their retainer vs. project workflows, improving capacity visibility, and building systems that connect project delivery to financial insight so growth stays sustainable.

All the nice things

*

All the nice things *

“Laura was an incredible partner in helping us navigate the complexities of project management and resourcing for our agency. She was able to quickly dig deep into our business model and ways of working to provide tailored and effective solutions. Highly recommended for any project management or operations team looking to bring their systems to the next level.”

- Alex Radanovich, VP of PM at Spherical

“Could you figure it out yourself? Maybe (but not right now, you are too busy). Could you do it as efficiently as Laura will? No way. Stop wasting time and just hire her already.”

-Stephanie Crane, Creative Director at SLX

“Laura is one of those rare colleagues who reshape not just how you work but your whole relationship with work. Beyond her leadership and coaching, she ushered in a new era of streamlined project management and financial planning that has contributed to our ongoing success today. I would recommend her to any company looking to make their business more efficient and their team feel more cared for.”

-Lauren Jones, Director of Client Experience at Wide Eye

Get in Touch!

You don’t need more rules or more docs.
You need clearer systems, calmer days, and space for the creative work to breathe.

Let's talk!